What is your return policy?

If you are unsatisfied with your purchase through the site, www.rowkin.com will provide a refund for the cost of the product. You have 14 days from the date of shipment to request a full refund provided you return the Product with the original casing and packaging. Once we’ve received the returned merchandise, your refund will be processed to the payment method used to place your order within 10 business days.

Please note, we cannot accept returns on final-sale merchandise, monogrammed/personalized items, special-order items or items damaged through normal wear and tear.

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