What if my Rowkin is defective?

We're truly sorry to hear that, but we are more than happy to help. 
If you purchased a Rowkin product through Amazon, please contact us with your Amazon order number by filling out our form here

If you purchased a Rowkin product through the Rowkin.com website, please email support@rowkin.com along with your name, order # and email used to make the purchase. 

Please note: Due to a heavy volume of 
inquiries, please allow between 24-48 hours for a response. Rowkin support hours are between Monday through Friday, 10 AM - 5 PM PST.

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